No forced account
Use the beta and build a personal Plan without creating a Norva account.
TRUST CENTRE · BETA
Your energy data stays understandable and under your control.
Norva Energy is a local-first wellness coach currently in controlled beta. This page explains what it uses, what it never claims, and how testers stay in control.
No fake precision
Measured, user-entered and AI-estimated information stays clearly separated.
No medical claims
“Why am I tired?” ranks possible lifestyle contributors. It does not diagnose a cause.
PRIVACY POLICY
How Norva handles your information
Effective 23 August 2026
This beta privacy policy applies to the Norva Energy mobile app. Norva is designed to help users notice personal energy patterns through lifestyle information, not to provide medical services.
What Norva uses
Norva uses information you choose to enter, including your energy profile, meals, hydration, check-ins, Plan activity and feedback. If you connect health data, Norva may read the specific categories you permit, such as steps, sleep, workouts, active energy and heart rate.
Local-first storage
Your profile, daily records and Progress history are stored on your device. Norva does not require an account, sell personal data, run advertising trackers or use health information for advertising. Removing the app can remove local information unless you exported a backup first.
Meal photos and AI estimates
Meal-photo recognition runs through supported on-device Apple Vision or Google ML Kit features. A device may download a recognition model from its platform provider, but Norva does not upload meal photos to a Norva server. Nutrition values are estimates. Portions, oils, sauces and hidden ingredients may be wrong, so users can review and correct every result.
Health and wearable permissions
Apple Health and Android health permissions remain under your control. Norva reads only categories you approve. You can change or remove access in your phone settings. Missing information is treated as unavailable, never as zero. Norva does not write health records.
Sharing and export
When you export a backup, use the system share sheet or submit beta feedback, you choose the destination. Apple, Google, your email provider or another selected service then handles that information under its own privacy terms. Norva excludes meal images from its text backup export.
Control and deletion
Settings lets you review profile answers, manage health permissions, export a backup and delete or reset local Norva data. Disconnecting health access stops new reads while preserving dated Progress already saved in Norva unless you reset it.
Important health notice
Norva Energy is not a medical device and does not diagnose, treat, cure or prevent any medical condition. Seek a qualified healthcare professional for medical advice, diagnosis or treatment. Contact local emergency services for urgent symptoms.
BETA TERMS
Fair rules for testing Norva
Effective 23 August 2026
Beta availability
Norva is provided free for controlled testing. Features may change, stop temporarily or be replaced as reliability and accuracy are improved. Beta access does not promise a future paid or public release.
Wellness guidance
Scores, forecasts, meal estimates and possible tiredness contributors are informational wellness guidance. Do not use them as a substitute for professional medical, nutrition or emergency advice.
Your responsibility
Review AI-estimated meals and correct mistakes. Use connected health data only from devices and services you are authorised to access. Stop an activity if it feels unsafe or inappropriate for you.
Acceptable testing
Do not attempt to misuse, reverse engineer, disrupt or redistribute the beta. You may share feedback and screenshots that contain only your own information.
Backups and loss
Norva currently stores app history locally. Export a backup before changing phones or deleting the app. Beta software is provided without a guarantee that every record or integration will always be available.
Mandatory rights
Nothing in these terms removes consumer or privacy rights that cannot legally be excluded where you live. Testers who do not agree should stop using and remove the beta.
BETA SUPPORT
Help improve the real experience.
For the 7–14 day beta, report crashes, meal-recognition mistakes, health-sync delays, notification problems and anything confusing. Include the phone model, operating-system version and what happened immediately before the issue.
iPhone testersUse TestFlight’s Send Beta Feedback option.
Android testersUse the private testing invitation’s feedback route.
Privacy requestReset local data in Settings. A permanent public support address will be added before open release.